Our Story

Founded in 2015, OttawaAutoAssist was born from a simple idea: to make car buying and pickup hassle-free for Ottawa residents. Our founder, Michael Thompson, experienced the challenges of purchasing vehicles firsthand and decided to create a service that would simplify the process for others.

What began as a small operation helping friends and family has grown into Ottawa's premier vehicle acquisition service, built on the principles of trust, expertise, and exceptional customer care.

Our Mission

We strive to provide exceptional car pickup and consultation services that save you time, reduce stress, and ensure you make informed decisions about your vehicle purchases.

Our commitment extends beyond just the transaction. We aim to build lasting relationships with our clients by providing outstanding service and support throughout the entire car buying journey.

Our Team

Our team consists of certified mechanics, automotive experts, and customer service professionals who are passionate about cars and dedicated to helping you find the perfect vehicle.

Each team member undergoes rigorous training and stays updated with the latest automotive trends and technologies to provide you with accurate and relevant advice.

Why Choose Us?

  • Locally owned and operated in Ottawa
  • Certified mechanics and automotive experts
  • Over 1,000 satisfied customers and counting
  • Transparent pricing with no hidden fees
  • Flexible scheduling to accommodate your needs
  • Comprehensive network of dealerships and private sellers
  • Bilingual services available in English and French
  • Post-purchase support and advice
7+ Years Experience
1000+ Happy Clients
2500+ Vehicles Serviced
100% Customer Satisfaction

How We Work

Our simple 4-step process to get you behind the wheel

1

Initial Consultation

We discuss your vehicle needs, preferences, and budget to understand exactly what you're looking for.

2

Vehicle Selection

Based on your requirements, we help you identify and evaluate potential vehicles that match your criteria.

3

Inspection & Verification

Our experts thoroughly inspect the vehicle and run comprehensive database checks to ensure its quality.

4

Pickup & Delivery

Once approved, we arrange for the pickup and delivery of your new vehicle right to your doorstep.